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GUC suspects damage to area water pipes


Five days of freezing temperatures may have damaged the plumbing in homes. Greenville Utilities said as temperature warm, homeowners should listen for running water, a sign that pipes may be damaged.


The Daily Reflector

Wednesday, January 11, 2017

Greenville Utilities is reporting record high water demand, suggesting the recent freeze has created broken pipes across the community.

The water demand is meeting levels equivalent to those seen after several days of freezing temperatures in 2015, according to a GUC news release. Officials are asking people to keep an ear and an eye out for problems.

"Back in 2015, we were so cold for so long, many of our customers' pipes froze," Water Quality Manager Anthony Whitehead said. "Pipes under houses and in the ground, like a sprinkler system, would freeze, then burst, but the temperatures were so cold, the water would freeze again. You would not even know the pipe was frozen."

Now that temperatures are rising and the sun is starting to warm the ground, these broken pipes are starting to gush water and place a huge demand on GUC's water system. GUC is asking all customers to take a few moments to stop, look and listen.

People should listen for the sound of running water in their homes. The sound of water running in pipes when toilets, faucets, washers, dishwashers and other appliances are off could be a sign of a broken pipe. 

Residents should check where their pipes are located: in crawl spaces, outside spigots, and possibly yards. If there are signs of water running when it’s not supposed to run, call a plumber.

GUC advised people to check their water meters if they don’t see any problems but still suspect a leak. If the dial is spinning, then water is running. Call a plumber immediately.

Running water increases water and sewer bills, stresses the water system, and could damage a home, GUC advised. 

For more information about preparing a home for cold temperatures, go to guc.com/prevent-frozen-pipes.