Loading...
BYH to the city Public Works department for paying for an expensive public input session on sidewalks and not telling...

Grady-White Boats receives top customer satisfaction award for 17th year

GradyWhiteBoats_2018CSIAward_PressRelease.jpg

Grady-White Boats, Mark Doggett, Executive Vice President (l) and Shelley Tubaugh, Vice President of Marketing (r), accept the company’s 17th consecutive National Marine Manufacturers Association Customer Satisfaction Index award from the association’s President, Thom Dammrich.

Loading…

Monday, March 4, 2019

Grady-White Boats again has been named a recipient of the National Marine Manufacturers Association (NMMA) Marine Industry Customer Satisfaction Index Award.

The award is the trade association’s top recognition for customer satisfaction with new boats. The 2018 honor represents Grady-White’s 17th consecutive award in the fiberglass outboard boat division, every year the award has been presented.

To qualify for the award, a boat manufacturer must actively measure customer satisfaction and pursue continuous improvement to better serve the customer. Award recipients achieved an independently-measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year, based on information provided by customers purchasing a new boat or engine between Jan. 1 and Dec. 31, 2018.

Participating manufacturers must survey all new boat buyers during this period. For this reporting period, the program surveyed 155,418 customers.

Awards were presented at the Miami International Boat Show on Feb. 15, at the annual marine industry breakfast.

“The manufacturers honored here today illustrate the commitment it takes to provide unparalleled service to their customers and have created a culture of excellence in customer satisfaction,” said Robert Newsome, senior vice president of strategy, engineering standards and membership for NMMA. “The 2018 CSI Award winners have proven that dedication to their customers builds brand loyalty and helps to foster lifelong boat ownership, maintaining the integrity of the U.S. recreational boating industry.”

Mark Doggett, executive vice president of Grady-White Boats, said, “Customer service has always been a cornerstone of Grady-White Boats, and we are pleased to be recognized for these efforts by NMMA for the 17th year in a row.

“Exceptional attention to detail is a team effort that is embraced by everyone at Grady-White,” Doggett said. “That’s what allows us to delight customers, year-after-year.”

Founded in 1959, Grady-White Boats builds 27 models from 18 to 45 feet at its plant in Greenville. The company has been under continuous private ownership since 1968 by Eddie Smith, NMMA Hall of Fame member. Grady-White welcomes visitors to the company’s award-winning factory to see first-hand the process they use to create the very best fishing and family-oriented boats, and to meet the dedicated people that build them.

Loading…

Humans of Greenville

@HumansofGville

Local photographer Joe Pellegrino explores Greenville to create a photographic census of its people.

Workweek

May 20, 2019 - 56 minutes ago

Fleming appointed to SECU Board of Directors

State Employees’ Credit Union  has announced the appointment of Mark Fleming to the SECU Board of Directors. Fleming will fill the seat of Jim Johnson, who served on the board from 2001 until his retirement in April.

Fleming is serving as a…

MARK  FLEMING final.jpg

May 20, 2019 - 56 minutes ago

VIRGINIA BEACH, Va.— A 2012 J.H. Rose High School graduate and Greenville native is currently serving with a U.S. Navy strike fighter squadron which flies one of the world’s most advanced warplanes.

Lt. j.g. Michelle De Vente is a weapons system operator with the Gladiators of VFA 106,…

Devente_Michelle.jpg

May 20, 2019 - 56 minutes ago

Helena Feder, director of East Carolina University’s Great Books Program and associate professor of literature and environment, is one of the inaugural recipients of the Mellon/American Council of Learned Societies Scholars & Society Fellowship.

“Upon hearing the news, I felt…

May 20, 2019

The following deeds of trust were recorded with the Pitt County Registrar of Deeds from May 2-15:

■ Justin T. Foell, Lauren W. Foell to First Bank $227,317

■ Brittany Thompson, Nicholas Thompson to Branch Banking and Trust Company $142,500

■ Jennifer D. Rainsberger to Branch Banking and Trust…

May 20, 2019 - 56 minutes ago

The following new corporations in Pitt and neighboring counties filed May 2-15 with the N.C. Secretary of State’s office:

■ 2401-02 East 3rd Street LLC, agent Stephen F. Horne III, 300 Cotanche St., Greenville.

■ A & H Precise Cleaning Services LLC, agent Willie Atkins, 369 River Branch…

May 20, 2019 - 56 minutes ago

The following deeds were recorded with the Pitt County Register of Deeds from May 2-8. Each $2 in revenue stamps is equal to $1,000 in valuation. ( * No fee required)

■ Domitila Gonzalez Romero to Maria Castro Martinez: Lot 4, Emma Cannon Crossing, Ayden Township $50

■ Doreka S. Nobles to Michele…

May 20, 2019 - 56 minutes ago

JUNE 7: North Carolina has the sixth highest stroke death rate in the nation. Health care professionals of all disciplines will come together to address stroke and other acute and chronic neurological conditions in eastern N.C. at the 2019 Neuroscience Conference at Eastern Area Health Education…

May 20, 2019 - 56 minutes ago

Dr. Kendall M. Campbell has been named senior associate dean for academic affairs for the Brody School of Medicine at East Carolina University, effective on May 1, after serving in the interim position since fall 2018.

He will continue to oversee Brody’s offices of admissions, medical and…

Campbell,Kendall.jpg

May 13, 2019

WEDNESDAY: Mental health professionals are invited to a continuing education program called “The Relationship Between Chronic Medical Illness and Behavioral Health: The Chicken or the Egg?” hosted by Eastern Area Health Education Center. Mental health issues can increase the risks of…

May 13, 2019

The following deeds of trust were recorded with the Pitt County Registrar of Deeds from May 2-8:

■ Justin T. Foell, Lauren W. Foell to First Bank $227,317

■ Brittany Thompson, Nicholas Thompson to Branch Banking and Trust Company $142,500

■ Jennifer D. Rainsberger to Branch Banking and Trust…

160 stories in Workweek. Viewing 1 through 10.
«First Page   «Previous Page        
Page 1 of 16
        Next Page»   Last Page»