BYH: To the ECU Leaders. Alcohol Beverages at a football game. You are asking for trouble. Drunks at the game already...

Grady-White Boats receives top customer satisfaction award for 17th year


Grady-White Boats, Mark Doggett, Executive Vice President (l) and Shelley Tubaugh, Vice President of Marketing (r), accept the company’s 17th consecutive National Marine Manufacturers Association Customer Satisfaction Index award from the association’s President, Thom Dammrich.


Monday, March 4, 2019

Grady-White Boats again has been named a recipient of the National Marine Manufacturers Association (NMMA) Marine Industry Customer Satisfaction Index Award.

The award is the trade association’s top recognition for customer satisfaction with new boats. The 2018 honor represents Grady-White’s 17th consecutive award in the fiberglass outboard boat division, every year the award has been presented.

To qualify for the award, a boat manufacturer must actively measure customer satisfaction and pursue continuous improvement to better serve the customer. Award recipients achieved an independently-measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year, based on information provided by customers purchasing a new boat or engine between Jan. 1 and Dec. 31, 2018.

Participating manufacturers must survey all new boat buyers during this period. For this reporting period, the program surveyed 155,418 customers.

Awards were presented at the Miami International Boat Show on Feb. 15, at the annual marine industry breakfast.

“The manufacturers honored here today illustrate the commitment it takes to provide unparalleled service to their customers and have created a culture of excellence in customer satisfaction,” said Robert Newsome, senior vice president of strategy, engineering standards and membership for NMMA. “The 2018 CSI Award winners have proven that dedication to their customers builds brand loyalty and helps to foster lifelong boat ownership, maintaining the integrity of the U.S. recreational boating industry.”

Mark Doggett, executive vice president of Grady-White Boats, said, “Customer service has always been a cornerstone of Grady-White Boats, and we are pleased to be recognized for these efforts by NMMA for the 17th year in a row.

“Exceptional attention to detail is a team effort that is embraced by everyone at Grady-White,” Doggett said. “That’s what allows us to delight customers, year-after-year.”

Founded in 1959, Grady-White Boats builds 27 models from 18 to 45 feet at its plant in Greenville. The company has been under continuous private ownership since 1968 by Eddie Smith, NMMA Hall of Fame member. Grady-White welcomes visitors to the company’s award-winning factory to see first-hand the process they use to create the very best fishing and family-oriented boats, and to meet the dedicated people that build them.


Humans of Greenville


Local photographer Joe Pellegrino explores Greenville to create a photographic census of its people.


March 18, 2019


The city recently converted to a new program with a format that does not contain owners' names or valuation amounts. The city is working on getting this missing information added to the report.

The City of Greenville Inspections Department issued the following permits Feb. 26-March 4,…

March 18, 2019

Pecheles Automotive has celebrated the second month of its “Pecheles Gives Back” initiative at Wellcome Middle School.

Wellcome, the winner of the second round, was awarded $1,000 toward its Positive Behavior Intervention and Support (PBIS) Program. This month’s contest, hosted by…


March 18, 2019

A new bank is coming to Greenville this week.

TowneBank will officially open its newest office in North Carolina with a ribbon-cutting ceremony at 2839 Charles Blvd. in Greenville at 5:30 p.m. on Tuesday.

Among those in attendance will be TowneBank Executive Chairman G. Robert Aston, Jr., Jim…


March 18, 2019

ECU physician is governor-elect of College of Physicians

Dr. Lacy Hobgood, medical director of the ECU Physicians Adult and Pediatric Health Center, has been named governor-elect of the American College of Physicians (ACP). He will serve in that capacity from April 13 until he assumes the role of…

Hobgood, Lacy

March 18, 2019

The following new corporations in Pitt and neighboring counties filed March 7-13 with the N.C. Secretary of State’s office:

■ 123 otto LLC, agent Thomas Cottle, 3570 Eugene James Road, Tarboro.

■ A Touch by Faith LLC, agent Aketre T. Whitaker, 526 Coker Town Road, Whitakers.

■ Anointed Glow…

March 18, 2019

The following deeds of trust were recorded with the Pitt County Registrar of Deeds from March 7-13:

■ Michael Lee, Anna Lee to Accelerate Mortgage LLC $264,000

■ Andrew K. Ricks, Ashley A. Hardee, Sharon S. Bartleson, Robert L. Bartleson to Local Govt. Federal Credit Union $553,500

■ Brooke L.…

March 18, 2019

The following civil lawsuits were filed Jan. 7-9, 2019, in Pitt County:

■ Teresa Spencer v. William Douglas Roberson, negligence, 19CVS 55, Jan. 7, 2019.

■ Marine Federal Credit Union v. Shakia Spearman, money owed, 19CVD 58; Jan. 7, 2019.

■ Willie Atkinson v. Annie Rouse, motor…

March 18, 2019

The following deeds were recorded with the Pitt County Register of Deeds from Feb. 28-March 6. Each $2 in revenue stamps is equal to $1,000 in valuation. ( * No fee required)

■ John C. Baker to John C. Baker Jr.: parcel, Arthur Township *

■ RHC Construction & Realty Inc. to Dominika…

March 18, 2019

MARCH 18: The Pitt Community College Small Business Center is hosting a free seminar from 6-9 p.m. titled “Beginning QuickBooks for Business.” You will be introduced to the QuickBooks accounting software. Contact Wendy Dunbar at 493-7528 or wdunbar@email.pittcc.edu for more information.…

March 11, 2019

The following new corporations in Pitt and neighboring counties filed Feb. 28-March 6 with the N.C. Secretary of State’s office:

■ American Lawn Care LLC, agent Chad R. van Etten, 1039 Jade Lane, Winterville.

■ A-Wall Marine Construction LLC, agent Robert Kenneth Carlyle Jr., 18…

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