WINTERVILLE — After months of planning, Pitt Community College is preparing to pilot a program this summer aimed at improving student retention through increased personal contact.
The program — called Way to Success — calls upon employee “success coaches” to mentor students who have been identified as potentially benefitting from early intervention.
Joanne Ceres, PCC director of enrollment management/registrar, said the need for better retention is clear. She said that between the Fall 2011 and Fall 2012 semesters, PCC’s retention rate was more than 48 percent.
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